Latest CRM Blog
Brighton beach memory
Brighton House Associates, LLC has launched Brighton House Associates SalesDesk. BHA SalesDesk is web-based software designed for hedge fund managers and marketers. The BHA research team is dedicated will continue in updating the database to deliver a constant flow of qualified sales leads; BHA’s proprietary database currently consists of data from 20,000 proven hedge fund […]
Europe Loves CRM
Recent figures released from analysts at IDC showed that the Western European CRM market grew by 6.3 percent to reach a value of €2.2 billion (£1.5 billion or $2.96 billion). Sales of CRM on-demand product increased 40 percent in 2006. As a result of the results, IDC has increased its five-year forecast, with analysts explained […]
Europe ? CRM
Recent figures released from analysts at IDC showed that the Western European CRM market grew by 6.3 percent to reach a value of €2.2 billion (£1.5 billion or $2.96 billion). Sales of CRM on-demand product increased 40 percent in 2006. As a result of the results, IDC has increased its five-year forecast, with analysts explained […]
(Net)Suite (for) BlackBerry
The big news this week down NetSuite, Inc. way was the on-demand business management software providers’ announcement that flagship product NetSuite is available wirelessly on mobile devices including BlackBerry, Windows Mobile and Palm Treo. NetSuite credited third-party application developers Antenna Software, Explore Mobile and iEnterprises for extending NetSuite via NetSuite’s SuiteFlex development and integration platform. […]
What Xtime is it?
Xtime, Inc., a provider of CRM solutions for service operations, today announced that Ferman Automotive Group of Tampa, Fla., has committed to a group-wide rollout of Xtime’s flagship software product, ServiceCRM. Xtime’s ServiceCRM combines consumer web scheduling, service BDC automation, advanced shop control and sophisticated service marketing. Xtime now provides CRM solutions to automotive service […]
Now go out and buy ‘em a present
Happy anniversary, Sage Sales Logix! So wished the folks at Sage Software this week, having first announced the 10th anniversary edition of Sage SalesLogix (now v. 7.2) during the company’s Insights 2007 business partner conference in April. Perhaps they’re trying to jog our memories a bit because we still haven’t gotten them a gift yet…
BlueTel?
CinTel Corp. announced its signing of a stock purchase agreement to acquire fully one hundred percent ownership and equity interests of Bluecomm Co., Ltd. for an aggregate purchase price of approximately $6.5 million. Bluecomm is a Korea-based DBM (Database Marketing) and CRM solutions provider. Bluecomm entered the CRM business in 2005 and has special expertise […]
Perception gap revealed by Accenture
That sober note you hear sounding emanates from Accenture, that international management consulting, technology services and outsourcing company. A recent study outsourced by the firm and undertaken by BPRI Group implied that, overall, tech firms are alienating customers with customer service that is average at best. Firms supplying such average or below-average service risk losing […]
The holy trinity: C, R, and M
CRM solutions provider Business IT Professionals (a.k.a. Biz IT Pro) has announced its new partnership with PYA Wise Software Solutions, a provider of Microsoft-based management solutions. By partnering, the two firms will focus on developing customizable technology solutions to churches nationwide. Now here’s a gauntlet thrown religiously: “The applications we have developed have the potential […]
Getting Smart in Oz
Mincom, a software solutions provider for asset-intensive industries, today announced the launch of Mincom Smart Billing. Smart Billing is an Advanced Metering Infrastructure (a.k.a. “smart metering”)-enabled solution for dynamic pricing, billing and customer relationship management. Mincom Smart Billing is built on Service Oriented Architecture and automates real-time business processes such as billing and customer care. […]