Latest CRM Blog
Oooh, architecture!
From the Collaborate ‘07: Technology and Applications for the Oracle Community show going down in Las Vega$ this week comes news from – who else? – Oracle. The Oracle Application Integration Architecture, an open standards-based platform for business process management across Oracle, third-party and custom applications was released, presumably to provide a little “ooh” and […]
Communication from Etelos
Google me this. Representatives from Etelos (not, as CRMchump first guessed, a planet tucked away in the far region of the Andromeda Galaxy) announced that the company’s CRM for Google is now available to the general public after completion of beta testing. CRM for Google is designed to serve as a full-on CRM system with […]
Lurking hidden costs in web-based CRM
At first, on-demand CRM software looks like a can’t-miss opportunity in terms of rapidly upgrading lots of customer service really quickly under one base price of, say, $75 per user for marketing, sales force or service automation modules or $125 for all three suites. At first. Just as surely as time is money, however, hidden […]
Swiping at Salesforce
People are picking on Salesforce.com again… Taking time on his Sunday to post a little press announcement attention-grabbingly titled “Salesforce.com CRM Starts to Lose Ground to Industry Sector Specialist Commence,” Commence Corporation president Larry Caretsky contends that “We are seeing more manufacturers and distributors reject the one-size fits all approach of a Salesforce.com solution in […]
Maximizing those Gadgets
CRM applications provider Maximizer Software Inc. announced its development of two new Maximizer CRM gadgets (or “mini-applications”) designed to work in conjunction with Microsoft Windows Vista and Maximizer Enterprise CRM. With embedded instant filter capabilities, the Address Book CRM Gadget seeks to assist users in quickly searching and sorting customer records. The Opportunity Manager CRM […]
Decent Proposal
This week, Proposal Software, Inc. CEO John A. Laurino took it upon himself to announce to press that the firm’s Spartanly-named Proposal Management and Production System (or PMAPS) is now integrated with LexisNexis InterAction client relationship management software. Synchronizing access to InterAction software with PMAPS, the data organized within InterAction can be directly accessed from […]
I love it when a C-Plan comes together…
Cetova Corporation will launch its business performance software C-Plan at the Collaborate ‘07: Technology and Applications for the Oracle Community” shindig in Las Vega$ next week. With an Excel-based interface, C-Plan enables users viewing and comparison of past data trends. C-Plan organizes within an approval hierarchy to direct the workflow for the submission of budget […]
Reupping (and it feels so good)
Reupping a contract in the business world is such a nice thing, isn’t it? It expresses the mutual fondness of two companies, it represents the satisfaction they have derived from mutual benefit, it states that two happy companies would do it all over again if they had the choice. It’s kind of like renewing marriage […]
Another automotive maneuver
As ubiquitous as automobile dealerships themselves are new moves in the niche market of CRM solutions for car salesmen. Reynolds and Reynolds closed out the week with the announcement of new integration between the company’s Power Customer Relationship Management application and Callbright’s Call Management System. Said integration seeks enable automobile dealerships to improve their CRM […]
OneNeck buddies up with Oracle
OneNeck IT Services was able to take pride in the announcement of achieving “Certified Oracle Partner” status in ERP hosting services. OneNeck stated along with the news that the quasi-mysterious “Black Book of Outsourcing” had rated the firm the number one ERP management outsourcer. “OneNeck’s ability to be a single service provider for complex and […]