Latest CRM Blog

Research In Motion research fruitful

Oracle representatives have announced Oracle Siebel wireless support for Blackberry smartphones from Research In Motion. Oracle’s Siebel Wireless for BlackBerry seek to assist enterprises in extending CRM data to executives, sales teams and field services engineers equipped with BlackBerry smartphones in order to conduct real-time communications and transactions. In addition to having access to corporate […]

Time: The 5.0th dimension

TimeLinx Software, LLC today released TimeLinx CRM 5.0, a CRM solution which promises to integrate “time, task and expense tracking for client projects with sales and marketing data captured by traditional Customer Relationship Management systems.” TimeLinx CRM 5.0 is touted as having added or enhanced over 200 features. With the program, staff and managers across […]

How do you say “software development” in Russian?

The folks at Terrasoft have announced the presentation of “The advantages and peculiarities of CRM in software developing companies” by direct sales executive Serge Ganshyn at the sixth Independent Software Developer Forum to be held in Moscow April 27-29. Ganshyn seeks to address topics including building CRM processes in software developing business, creating the optimal […]

The week in Salesforce

In Salesforce.com land, the company has announced the release of Apex Content, described as “a dramatic expansion of [the Salesforce] platform and application strategy for managing and sharing all business information on demand.” With typical aggrandizement, chairman/CEO Marc Benioff stated that Content would “liberate customers from complex content management software like EMC Documentum and Microsoft […]

Patty says

Arkona, Inc., a dealer management on-demand system provider, has endorsed the interestingly named AskPatty.com, Inc., an automotive website for women. Ask Patty provides a turnkey sales and marketing certification program to dealerships to enhance customer loyalty. As part of the agreement, Ask Patty will make available its full marketing program, dealership training, and certification to […]

The Sugar of a Georgia peach

SugarCRM Inc. kicked off its week with the opening of a brand-spankin’ new southeast office in Atlanta, Ga. SugarCRM also announced that 11-year CRM veteran David Gearhart would be serving as regional vice president in the office. "I’ve been working in CRM for quite a long time and am excited to join SugarCRM because of […]

Stop the presses: ‘skins and ‘Centric partner up

Dealerskins, a provider of automotive dealer web-based CRM solutions, announced today partnership and integration with DealerCentric Solutions to incorporate the somewhat awkwardly designated DCS "Get Pre-Approved in Seconds" program into its websites. The program pretty much does what the name says, designed to pre-approve customers online within seconds, based on dealer-defined credit criteria. The application […]

SynchroForce?

The folks at HitachiSoft today announced that the release of their firm’s SaaSWare SynchroMax service, thereby linking scheduler functions from Hitachi, Ltd.’s Groupmax groupware software with Salesforce. The launch of this service is a sort of benchmark, as it marks the first foray into integrating Salesforce with various applications using SaaSWare. Future plans call for […]

The gambler’s Epiphany

Infor today announced that CryptoLogic Inc., an internet gaming software specialist, has deployed Infor CRM Epiphany to assist the licensees of its wholly-owned subsidiary WagerLogic Limited in “optimizing their marketing programs.” Infor CRM Epiphany is designed as a comprehensive solution for integrated marketing, sales, service, and analytics focused on meeting unique business-specific needs.

Big News

The People’s Daily online is reporting that The Big Country will soon be home to its fifth branch of The Big Company. (Oracle Corp. that is…) The IT development center will open in Xi’an, capital city of Shannxi province, and joins Oracle’s Chinese facilities in Beijing, Shanghai, Guangzhou and Chengdu. First established in The Big […]