Latest CRM Blog
More for Siebel 8
Oracle today announced specific enhancements to Siebel CRM 8 for the life sciences industry. As part of Siebel CRM 8, Siebel Life Sciences introduces new capabilities designed to optimize territory realignments and clinical trial activities. In addition, this release, which was delivered as part of Oracle’s "Applications Unlimited" program, offers users a superior ownership experience […]
Ballmer goes Live
As though to prove how serious his company is about its SaaS development, Microsoft CEO Steve Ballmer himself presented a live demo of the upcoming Microsoft Dynamics Live CRM service in his keynote address yesterday at Convergence 2007, Microsoft Corp.’s biannual event for Microsoft Dynamics customers. The Microsoft Dynamics Live CRM service will be powered […]
Mortal Portals made immortal
iCentera, which dubs itself as an “On-demand CRM portals for sales, partner and customer communications firm,” has developed its 4.1 version of “Portals for Mortals.” In actuality, the company seems to have announced this release already, but since the iCenterians want to announce it again, what the heck… The latest version of iCentera promises “enhanced […]
Selling to salesmen
Folks at DealerAdvance, Inc. announced today that the company will be targeting sales of its proprietary WEBDA program at the 21,500 new car dealers in the United States. Dealer Advance Inc. CEO Steven Humphries reported that “out of the 21,500 new car dealers, only about 50 percent have a Customer Relations Management tool in place […]
Microsoft, Exactly
ExactTarget, a specialist in on-demand email software for email marketing (that’s “permission-based email marketing,” company PR reassures) unveiled its integration with Microsoft Dynamics CRM at Convergence 2007 this week. ExactTarget for Microsoft CRM seeks to make customer data actionable and enable marketers to create, deliver and track email campaigns. At the heart of the ExactTarget […]
New from HCL
HCL Technologies Ltd., an India-based global IT services company, announced the availability of vertically-focused solutions constructed on Microsoft Dynamics AX and Microsoft Dynamics CRM from Microsoft Convergence 2007 yesterday. The solutions have been christened Intelligent Retail Industry Suite (or IRIS) and EmpowerFin. In support of enterprise resource planning and customer relationship management within the retail […]
Brand(vis) X
Brandvis, an “Irish supplier of bespoke corporate and high visibility workwear” announced its selection XeBusiness’ business management system Xe-ERP2 to underpin its CRM distribution, planning, sourcing and manufacturing operations in Ireland and China. Brandvis allows its customers to design and customise their own workwear styles online, specializing in smaller corporate and industrial clients. The Xe-ERP2 […]
Sonata’s new software (just don’t ask me to type it)
Representatives of Sonata Software Ltd today announced the launch of the eccentrically named SonnetlTeS, software built on Microsoft Dynamics CRM 3.0. (Seriously, why would you choose a name that looks like a typo? The dancing capitals are partly a result of the product’s touted value for Information Technology Enabled Services companies, but the lower-case “e” […]
“Oki dokey,” says Suzuki
Oki Electric Industry Co., Ltd. kicked off its week with the announcement of a big sale of OKI’s Ctstage to Suzuki Motor Corp. for its contact center system. TechMatrix Corp. built the system, which is linked with their FastHelp CRM package. Suzuki’s contact center was formerly a PBX-based system, which required a steady increase in […]
360 plus five
CDC Software, subsidiary of CDC Corporation, today announced that it has expanded its c360 product line of add-on applications for Microsoft Dynamics CRM with the addition of a handful of new products, which includes the following. · Import Manager, a CRM specific tool to import data from multiple data sources; · Report Authoring, a CRM […]