Latest CRM Blog
On Trakt with mySAP
Speaking of results, Russian firm Trakt announced the launch of the E1 Distribution vertical solution based on mySAP ERP with additional functions like budget management, asset accounting and quality management. The introduction of E1 Distribution marks phase one in the project and was implemented to solve problems in product shortage and surplus in warehouses, to […]
CDC: looking Sharp
Attention Asia! The CDC monster is also making moves in North America. CDC Software, that ever-active subsidiary of CDC Corporation and global provider of industry-specific enterprise software applications and consulting services, released figures today that showed its Pivotal MarketFirst marketing automation and lead generation solution had saved Sharp Electronics Manufacturing Corporation of America more than […]
Selektpoints, at all points in the Middle East
International Investment firm TII today announced the global launch of selektpoints, which seeks to be a “global pioneer of EMV loyalty programs.” Reported the online outlet Al Bawaba: “TII Chairman Mr. Adnan Al Bahar initiated proceedings in typical fashion with a bold statement. ‘We are proud to announce the global launch of the revolution that […]
Ticketiom?
Acxiom Corporation and Ticketmaster have announced their joining to integrate Acxiom’s Customer Data Integration and data enhancement capabilities with Ticketmaster’s state-of-the-art computerized ticketing and customer relationship management system. Under terms of the alliance, Ticketmaster will offer venues, promoters and sports teams enhanced CRM services including Acxiom’s Customer Data Integration technology. Headquartered in West Hollywood, Ticketmaster […]
And now, the deminar
You’ve heard of seminars and demos, of course, and “webinar” has become accepted terminology now. But have you ever heard of the “deminar”? They will in Charlotte. April 24 will see the North Carolina city play host to customer relationship management consulting firm Customer Connect Associates and Charlotte’s Sales Leadership Council’s deminar, defined in PR […]
Welcome to Microsoft, pardner!
A pair of firms moved their way up the Microsoft food chain this week. The perfectly named Invisible CRM announced their new status as an ISV partner InvisibleCRM was launched in 2005 and was designed to “bridge the gap between corporate applications and user-friendly environments – Microsoft Outlook and Microsoft Windows.” To date, InvisibleCRM has […]
SHI goes with FrontRange
Software House International, resellers of software and hardware, has announced the launch of an initiative to “develop services that add value on top of its sales.” Current primary product lines at SHI include Microsoft, McAfee and IBM. SHI has recently untaken a massive assessment of its own help desk capabilities and employed FrontRange IT Service […]
This is CDC. Respond.
CDC Software is buying again. The CDC Corporation subsidiary has announced the acquisition of Respond Group, Ltd. Respond is a European provider of software applications for customer service. CDC spokespeople enthusiastically reported that “Respond applications and [the] organization are highly complementary to CDC Software’s Pivotal CRM solutions.” To CDC, Respond brings a clientele list that […]
Another episode of “Car Wars”
CRM software vendor Xtime, Inc. announced the scoring of a big win with in Newport Beach, California: Conant Auto Retail Group will be rolling out Xtime flagship ServiceCRM across its dealerships. The large chain notably includes Norm Reeves Honda Superstore, reportedly been America’s Honda sales leader 14 times in 15 years.
Mmmmm … donuts!
Dunkin’ Brands, hawkers of Dunkin’ Donuts and Baskin-Robbins sweet stuff, has announced that Atlanta-based Studiocom Interactive bagged the firm’s marketing duties for 2007. Studiocom was chosen to be the digital marketing agency of record from a multi-agency search conducted for Dunkin’ Brands by Boston-based firm Foghound. Under terms of the comprehensive agreement, Studiocom will provide […]