Latest CRM Blog

Cat(ylist) and (Real)Hound get together

Catylist, a provider of local-national commercial information exchanges, has formed an exclusive alliance with CRM software developers RealHound. The goal of the alliance is “to deliver a next-generation Customer Relationship Management product designed specifically for commercial real estate professionals.” Catylist CRM powered by RealHound seeks to deliver a fully integrated solution via a combination of […]

FTS Leaps

FTS has announced the launch of Leap Business Control Engine Mobile Edition, a policy control and charging network element based on FTS’ “Business Control Layer” technology. Leap BCE Mobile Edition comes equipped with a web self-care portal which seeks to allow subscribers to manage their services and control their spending, in the hopes of “providing […]

It’s a GoldMine for Enterprises

FrontRange wrapped things up this week with the release of its GoldMine Enterprise Edition. GoldMine Enterprise Edition is being touted primarily for its advantages as a modular solution: Organizations may select and add capabilities as required, “rather than undertake a time-consuming, large-scale installation that includes many features that may never be used.” Modules include those […]

GTE Federal Credit Union now Open

Open Solutions Inc. happily announced some success this week, with the Tampa, Fla.-based GTE Federal Credit Union’s successful implementation of Open’s enterprise-wide data processing platform, The Complete Credit Union Solution. (Fantastic name. Really generic. Retro almost.) Built on a single, centralized relational database, The Complete Credit Union Solution’s open architecture and member-centric platform are designed […]

Sage India releases a solution

Sage Software India capped its week with the release of “a solution for Wealth Management companies built on the Sage CRM platform.” The product was developed by the excellently named Bangalore-based Sage CRM partner Belladonna IT Pvt. Ltd. Believe it or not, folks, that’s the meat of the press material CRMchump received on this one. […]

Meanwhile, in the South Pacific…

Meanwhile, in that fantastical corner of the world known as Papua New Guinea, the country’s largest retailer bank, The Bank of the South Pacific, is rolling out customer relationship management technology from US-based Fiserv CBS Worldwide. The bank has licensed four Fiserv products, including the vendor’s multi-channel sales and service application Aperio, and Nautilus enterprise […]

It’s Autological, Captain…

Autologica S.A., a specialist in dealer management systems, announced plans to open an office in lovely San Juan, Puerto Rico in April. The publicly-stated cause promises “to help dealers in the region through their mix of software and specialized training,” but surely some Autologicians transferring there are none too depressed about the location. “Our goal […]

Screaming Bee evolves

Representatives of Screaming Bee (Now there’s a name!) have announced the firm’s latest evolutionary step in its quasi-legendary voice-changing engine for online games, VoIP and multimedia applications. The digital technology powers MorphVOX Voice Changer and is now available for companies. The company has made enhancements to audio quality, background cancellation, and noise reduction. But, hey, […]

Catch the (Forrester) wave

Analysts at Forrester Research Inc. are primed to release a tantalizing sounding report entitled “The Forrester Wave – Enterprise CRM Suites, Q1 2007: Which Enterprise CRM Application Is The Best?” However, the results will remain a bit of a tease for about a week longer. In the study, Forrester evaluated the strengths and weaknesses of […]

On Oracle’s week

Every so often, it happens. Most of the workweek (or even two) flies by without word about the “world’s largest enterprise software company,” followed by a blizzard of items in a 24-hour span. It seems today is that day for Oracle and thus for CRMchump. In no particular order, then… Oracle today announced the Oracle […]