Latest CRM Blog
Bid to take over world and crush Superman disguised as independent Sage CRM community website
Lexnet Consulting Group president Steve Chipman today launched a neat little website designed for “the Sage CRM Community.” (Cue music: “We are Family” by Sister Sledge!) Aptly, therefore, located at www.sagecrmcommunity.com, the ‘site carries a mission statement to be a resource for buyers, resellers, and technology partners to find information about customer relationship management and […]
JMsolutions takes DealerUps
JMsolutions, producer of web-based products and services for the automotive dealership industry, has acquired the business of automotive CRM software specialist DealerUps, Inc. The acquisition will allow JMsolutions to expand its own RetailSuite product offering, thus providing dealers with what company PR claims is “an array of technology products and services unmatched in the industry.” […]
CDC & 401(k)
CDC Software, wholly owned subsidiary of CDC Corporation and a provider of enterprise software applications, announced today that The 401(k) Company has chosen the Pivotal Customer Relationship Management suite. 401(k) cited Pivotal’s industry-specific functionality as key to their decision, in theory allowing “employees to develop deeper insight into their clients’ needs, preferences, and influencers, accompanied […]
Two more enter the ‘Exchange
And another two enter the Exchange. The AppExchange, that is. Navatar Group’s Institutional Desk CRM program is now available in the Financial Services category on salesforce.com‘s AppExchange. Navatar Group’s Institutional Desk CRM is integrated on-demand CRM software for research, sales, trading, and marketing functions within a capital markets firm. Built on the Apex on-demand platform, […]
Winter is here!
A big day was had over at Salesforce.com, with the on-demand leader officially releasing Salesforce Winter ‘07, the 21st generation of the salesforce.com suite. Citing its “hundreds” of new CRM features and enhancements, Winter ‘07 is called by company officials “the largest release in salesforce.com’s history.” The Winter ‘07 release also officially marks the official […]
Oracle releases huge Critical Patch Updates
In a move that some industry media are chalking up to a following of Microsoft’s lead, “business software giant Oracle is now giving system administrators a heads-up on its upcoming security patches.” Today saw Oracle release patches for some 52 security vulnerabilities in Oracle’s Application Server, e-Business Suite, Enterprise Manager and PeopleSoft. Reportedly, this marks […]
From alpha to Xeequa
Palo Alto, Calif.-based startup Xeequa Corp. today announced new “Web 2.0 software applications for business people.” Okay, then. The small company touts its product as different web-based software: While traditional software, whether installed on-premise or delivered as a service, say the Xeequans, is purchased and owned by one company for their employees, Xeequa is designed […]
Project Ocean, take two
In Philadelphia, Project Ocean is theoretically back on track, and $6.9 million will be Oracle’s cost for its failure. Of course, more than $18 million had already been spent on the mammoth water billing system through September, when the city decided the proposed Oracle software wouldn’t work for them; in fact, it didn’t seem to […]
Herndon, Virginia, Interactively
Interactive Intelligence Inc., a developer of business communications software, has opened a new Eastern regional headquarters office in Herndon, Va., with a mission “to give customers and resellers better access to service, sales support, and education for its contact center automation and enterprise IP telephony software solutions.” Herndon is located approximately thirty minutes west of […]
Jacada Vernon
Jacada Ltd., a provider of unified desktop and process optimization solutions for customer service operations, has announced that Lillian Vernon, a 54-year-old national catalog and online retailer that markets gift, household, children’s and fashion accessory products, has selected Jacada WorkSpace as its standardized unified agent desktop for its customer service operations. Said Mike Muoio, CEO […]