Latest CRM Blog

ACC implementation of FINEOS fine

FINEOS Corporation, a provider of componentized software solutions for the insurance, government social insurance, and banking industries, has announced that the Accident Compensation Corporation of New Zealand has gone live with the initial pilot of its FINEOS implementation. During the initial rollout, 400 users in New Zealand are using FINEOS to process bodily injury, work […]

Initiator? No: Leader!

Initiate Systems Inc., provider of data management solutions, has announced that its advancement in Forrester’s quarter four vendor summary of the market. Previously listed as a “strong performer” in the third-quarter report, Initiate is now called a “Leader” in the “Forrester Wave: Customer Data Integration Vendor Summary, Q4 2006” report. Report authors touted Initiate Systems […]

Luck o’ the Irish in Vega$

Eircom had the sort of success in Las Vegas this week that all visitors to Sin City wish for, taking home to Ireland the title of “Best Contact Center in the World” at the 2006 World Contact Center Awards. In August, winners were announced at Contact Center World Awards Conferences for Best in Europe, Middle […]

Comverse in the SES universe

The daily sale for fast-moving Filipino firm SES today involves Comverse. Ubiquitous SES CEO Clarisa Rojo announced today that Comverse had selected SES’ Effective CRM. Comverse bills itself as the world’s leading supplier of software and systems enabling network-based multimedia enhanced communication services, will be implementing Effective for its marketing and sales operations in the […]

What if? Xactly!

Xactly Corporation, an automated on-demand sales compensation management solutions provider who will usually get reportage in CRMchump thanks to its hilarious name, today announced that Markinekt Professional Resources, a staffing agency for media and entertainment companies, advertising agencies and marketing departments, has deployed Xactly Incent for AppExchange to automate sales compensation management for their recruiting […]

Two blurbs from Salesforce

A couple of blurbs came out of Salesforce.com PR today. Firstly was the announcement that Salesforce vice president of investor relations David Havlek will be presenting to investors in New York City next Tuesday at the Needham & Company Ninth Annual Growth Stock Conference. The talk is scheduled for 1:30pm Eastern Standard Time and can […]

Ascendix World Tour 2007, dude!

Ascendix Technologies has announced the schedule for the product launch tour of its Real Estate Advantage. The whirlwind kicks of at none other than the Irving, Texas, Microsoft offices on February 6. With the tour, Ascendix promises an opportunity for commercial real estate professionals to get an in-depth review of the product offering, and tips […]

SuperOrbis?

Customer Relationship Management vendor SuperOffice Software Ltd today announced its strategic partnership with business process management specialist Orbis Software. The deal promises to give SuperOffice customers direct access to a specially designed and priced version of Orbis’ TaskCentre suite. Strategically speaking, this partnership announcement marks Orbis Software’s recent entrance in the US marketplace. Orbis Software […]

New money for Newmerix

Newmerix, a provider of integrated lifecycle and compliance management solutions for the metadata architectures of enterprise applications, today announced its securing of $7 million in additional financing. Existing capital partners Mobius Venture Capital, Siemens Venture Capital and IDG Ventures Pacific participated in the round. "Newmerix grew substantially in 2006—more than doubling new customers, expanding product […]

Tools for the toolmaker

I guess the moral of this story is “Sometimes even the toolmaker needs a tool.” In this case, the former is Simmons Machine Tool Corporation and the latter Encompix ERP. Actually the decision on the part of Simmons was some time in th making. David Simonian, Simmons CFO (say that five times fast), admitted that […]