Latest CRM Blog

Better and Better

Credit union CRM solutions specialist Better Branches has announced the release of Better WorkGroups, a module-based software application that provides host integration. Better WorkGroups is touted for its minimal-risk installation, which “allow[s] functionality to be added in small, manageable steps. Once the Better WorkGroups base license is installed, credit unions can choose how fast they […]

DomoDomain’s domain

DomoDomain, Inc. now has itself a new domain: Salesforce.com. Specifically speaking, DomoDomain has announced its selection as one of the first ten companies chosen for the new Salesforce.com incubator program. As part of the program, DomoDomain will maintain a full-time presence in Salesforce.com offices, a move the DomoDomain brain trust promises will gain the firm […]

This Bud’s for SES

SES CEO Clarisa Rojo is again in the industry news today, announcing the imminent launch of beta testing for SES flagship product Effective CRM at Anheuser-Busch. The Effective suite includes modules for customer service; inventory; marketing and sales; and mobile solutions. Following an agreement between SES and an approved supplier of Anheuser-Busch, SES is making […]

On those free Ferrari laptops…

Though not directly to do with CRM, this blogger feels obliged to cover the computing-world story that’s slowly accumulating more and more comment than any other story today: The Acer Ferrari notebooks given free to ninety lucky bloggers by Microsoft. From Australia to the ‘States, folks are lining up to comment and collect comments from […]

123 … free email clients!

123Together.com, a vendor of hosted Microsoft Exchange, Sharepoint and CRM services, is now offering a free license of the new Microsoft Outlook 2007 e-mail client to every 123Together exchange hosting service user. Outlook 2007 is the latest release of Microsoft’s E-mail client. The latest version adds new features, including greater integration with Exchange Server, deeper […]

Oracle: In with the U.N.

Announced on New Year’s Eve was a joint research initiative by the United Nations Development Programme, IBM and Oracle. The UNDP Asia-Pacific Development Information Programme calls for assistance to Asian Pacific nations to “share and create strategies, blueprints and policies for adopting the right blend of open standards and technology services.” Ultimately, the countries would […]

SAP in Russia

Who’s happy to be making a few more rubles in the post-Cold War age of 21st century capitalism? SAP, that’s who. The solutions provider closed its calendar year with a couple of announcements coming out of Mother Russia representing some nice kale for the firm. Just after Christmas, the Second Generating Company of the Electric […]

Wanted in Oz: Money for open source

In Australia, some want to be ahead of the curve in seemingly inevitable VoIP implementation. Senator Sandra Rossi of the Family First party was reported by Australia’s Computer World online version to have made an open call to the government for funding to support the “free and open source software revolution.” Hood is apparently seeking […]

When Worlds Collide: Ten Notable Open-Source Legal Battles

The open-source world is bigger than ever, growing by leaps and bounds daily, seemingly unfettered by obstacles to development that hamper just about every other creative field. In fact, the only force more powerful in the sphere of software development these days may be the one that we all live under: 21st-century capitalism. Though free […]

Oracle in the USi and abroad

Managed enterprise software solutions provider USinternetworking Inc. has announced its creation of a service-oriented architecture to integrate disparate applications and automate application provisioning throughout its enterprise with Oracle Fusion Middleware. Oracle Fusion Middleware product used by USi included Oracle Access Manager, Oracle Application Server 10g, Oracle BPEL Process Manager, Oracle Identity Manager, Oracle Internet Directory, […]