Latest CRM Blog

Oracle Named to Magic Quadrant for Sales Force Automation

You know that you would like to implement sales force automation into your environment, but you also know there are a number of different solutions available in the market. How do you make the selection that is the right fit for your company? One source you can turn to is independent research firm, Gartner and […]

e-autobusiness Earns Saab Certification for CRM

e-autobusiness recently announced it has received manufacturer certification from Saab for its AEROS Suite “Crawl, Walk, Run” Customer Relationship Management software. e-autobusiness specializes in customer acquisition and retention solutions for automotive retailers nationwide. The latest certification guarantees that the AEROS Suite is a preferred and compliant CRM and lead management system for over 150 Saab […]

Infor CRM Epiphany Helps Banco de Credito Increase Sales

Banco de Credito, or BCP, in Peru has recently been selected as the Silver winner of the 2011 Gartner and 1to1 Media CRM Excellence Awards. The company has utilized Infor, a provider of business application software that serves over 70,000 customers, since 2009. BCP was recognized by Gartner in the Integrated Marketing category for excellence […]

Brad Wilson, GM of Microsoft Dynamics CRM Interview

Here is an interview with Brad Wilson, General Manager of Microsoft Dynamics CRM. Brad Wilson talks about the changing CRM atmosphere including the latest CRM trends and how Microsoft Dynamics CRM is keeping up with the changing tide. The following video is brought to you by Software Advice.    

VanillaSoft CRM Earns Product of the Year

VanillaSoft recently received the 2010 Product of the Year Award from Technology Marketing Corporation’s Customer Interaction Solutions magazine. The publication has been covering Customer Relations Management, call centers and teleservices since 1982. VanillaSoft was granted this award for its achievement in advancing contact center technologies and demonstrating excellence as well for companies that use it, […]

Free Online Event: Social Media for Customer Management Summit 2011 Unlocking CRM Opportunities from Your Social Media Strategy

Customer Management IQ presents the Social Media for Customer Management Summit 2011, a free online event designed to give you the expert’s edge in social CRM implementation. This event is comprised of 16 online sessions that will run two days a week from April 12 through May 5. Learn more: http://tinyurl.com/636ppy2 This summit will arm […]

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Mobile CRM App Launched by MyBusiness CRM

MyBusiness CRM is proud to announce the launch of its new browser-based mobile application. MyBusiness was founded in 2005 by Syrinx Technologies and provides cloud-based CRM, project management and timesheet software solutions. MyBusiness has a global clientele from a broad range of business sectors. They offer comprehensive management of customer relationships, sales, services, campaigns, project […]

Home Builders Enjoy Solid Pivotal CRM from CDC

Home builders are enjoying a new home builders’ application from CDC which can help them designate the best leads for follow up by their sales force. This solution can also help home builders channel long term prospects or lookers who are not quite ready to buy, and will engage them in a lead-nurture campaign module […]

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Intelestream Intros InteleCRM 3.5

Intelestream Inc. is a Chicago based Customer Relationship Management product development and consulting that offers Open Source CRM Professional Services. In 2008, the company developed inteleCRM, the online CRM for small to medium-sized businesses with an affordable pricing model for unlimited users. Recently, they unveiled inteleCRM version 3.5. This new product release focuses on more […]

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Financial Services CRM Leverages Automation to Reduce Errors

NexJ Systems Inc. has announced the new NexJ Contact for Finance 3.1. NexJ is a provider of enterprise CRM solutions for the financial services, insurance and healthcare industries. This new Finance 3.1version introduces several features as well as enhancements to existing capabilities. While founded in 2003, NexJ’s applications are people-centered and provide a combined view […]