Latest CRM Blog

Abbo on podcast

Tech Target has made available a podcast from Ed Abbo, Oracle vice president of CRM. Abbo touches upon future plans for Siebel 8.0, on integrating Siebel with Oracle-branded CRM applications, regarding “the emergence of hosted contact centers,” and generally about the future of the CRM market. The podcast can be downloaded here. .

A perfect 10.5?

Satuit Technologies, Inc., a customer relationship management solutions provider for investment professionals, has announced the release of SatuitCRM v. 10.5. SatuitCRM v. 10.5 is touted as supplemented with "over 50 new features.” Some specific new features included in the upgrade are a new reporting tool integrated with Microsoft SQL Reporting Services, due to the new […]

Lotsa numbers from Forrester, via Oracle

Over at SearchOracle.com, self-billed as “The web’s best independent resource for Oracle professionals,” Mark Brunelli reports on some recently released Forrester Research studies on the biz, in the hope of putting it in an Oracle context. Some key statistics released by Forrester showed that: • 13 percent of IT decision makers will be making a […]

PacificNet stockholders meeting announced

PacificNet, Inc. has announced its annual stockholders meeting for 1pm local time on December 15, 2006. The meeting will be held at in Beijing, China, and, just in case you’re in town, the press release for the event does give the exact address: The big do goes down in Room 2309, Building A, TimeCourt, No. […]

A is for Atos, B is for bank

“Big deal,” you might say, and you’d be right. Atos Origin, a leading international information technology services company, today announced that it has completed the acquisition of Belgium’s Banksys and Bank Card Company. Through the acquisition of Banksys and BCC by Atos Origin through subsidiary Atos Worldline, Atos hopes to creates an entity with “a […]

Speakeasy and carry a big Talisman

Talisma Corporation, an enterprise Customer Interaction Management solutions provider, has announced that its Talisma Knowledgebase has been selected by Speakeasy. (Good name there.) Speakeasy is an independent broadband services company with some 40,000 customers. Talisma Knowledgebase promises to streamline the “entire documentation and workflow process for companies to share information with employees, customers, and partners.” […]

Grand Folks CU now Open

Open Solutions are now to be found in a nice place, namely British Columbia, Canada. To wit, company representatives have announced that B.C. community-based credit union Grand Forks District Savings Credit Union has selected Open Solutions Inc.’s oh-so-starkly named The Complete Credit Union Solution to handle its core data processing and member service needs. Founded […]

Shiny happy at Infusion

Now here’s an excellent accolade to get regardless of industry: Infusion Software, a provider of on-demand Customer Relationship Management solutions for growing small businesses, has been named on of the top small businesses in which to work in the Phoenix in Phoenix Business Journal/Best Companies AZ study. Infusion placed 19th in the top-30 list. Quantum […]

Norwegian Endeavor

Endeavor Commerce, publishers of SmartCatalog, has announced the deployment of its solution by Norway-based Opplysningen. Endeavor officials stated that the move would strengthen Endeavor Commerce’s European presence. SmartCatalog is a program designed to increase the efficacy of the quote-to-order entry process. Opplysningen maintains a database with millions of entries and employs a 55-person sales force. […]

Workcontact?

Oncontact Software, provider of .NET based customer relationship management software systems for the mid-market, and enterprise solutions provider WorkWise, Inc announced today a strategic long-term OEM relationship for Oncontact’s award-winning .NET CRM solutions. Under the terms of the agreement, WorkWise will OEM Oncontact Software’s Oncontact V line of CRM solutions as the exclusive CRM system […]