Latest CRM Blog
Sacred though it may be
Heck, this one would make the blog just for the company name alone … Holy Cow Branding (See what i mean?) has been named as the PR firm of record for Business IT Professionals, Inc. (a.k.a. Biz IT Pro). Holy Cow has reportedly been contracted to “develop and implement a PR strategy that will put […]
Staring to LINK stuff up
The Maktoob business news reports that slightly oddly named LINKdotNET has introduce the “revolutionary” (yes, it’s certain to overturn governments, change consciousness, etc. etc.) Microsoft Customer Relationship Management. The CRM module promises to allow the ministry of state for administrative development call center to field, track and resolve citizen complaints, questions and suggestions regarding services […]
Autonomy for everyone!
Infrastructure software provider Autonomy Corporation plc had a good week this week, with company executives today announcing that Verdasys, a provider business process integrity solutions for information risk management, has signed an OEM agreement with Autonomy to integrate the company’s Extractor, Profiler and IDOL technologies into Digital Guardian, Verdasys’ flagship product. Verdasys has integrated Autonomy’s […]
High TEC
Software evaluation firm Technology Evaluation Centers announces the launch of its ERP for Services online evaluation center. Roll up for the magical ERP tour: TEC recommends service companies visit the new ERP for Services evaluation center, enter their priorities into TEC decision-support engine eBestMatch, and compare ERP solutions. TEC philosophy revolves around the belief that […]
Salesforce for Magma
Salesforce.com today announced that Magma Design Automation Inc. has extended Salesforce from sales to its four customer support contact centers in the U.S., Asia and Europe. Further, Salesforce numbers show that Magma achieved a nearly 10 percent increase in staff productivity thanks to the customer service benefits of the program. Using the on-demand platform Apex, […]
UK upgrade continues
Over in the UK, four more borough councils have signed contracts to improve their CRM systems. Pendle Borough Council, Melton Borough Council, Scottish Borders Council have contracted ndl-metascybe to assist in integrating standalone applications into their main CRM system. Melton Borough Council has asked ndl-metascybe to help enable the effective integration of a housing project […]
Let’s go to the movies!
That’s a wrap! Ideaca Knowledge Services, a Canadian-based technology consulting firm and gold-certified Microsoft partner, announced that Cineplex Entertainment LP, the largest motion picture exhibitor in Canada, has gone live with their implementation of Microsoft Dynamics CRM. Ideaca’s Dynamics CRM solution seeks to allow Cineplex Entertainment employees a “holistic view of operations that consolidates several […]
Xactitude
Now this is an excellently-named bunch. The folks at Xactly Corporation (oh, that’s Xcellent), an automated on-demand sales compensation management solutions provider, are publicizing recent market research findings showing that “sales performance management is a fast-developing category which is likely to be dominated by the leading sales incentive compensation management vendors.” Gartner Inc. has some […]
Oracle begins CRM push on SMBs, starts in N.Z.
The holiday’s over for Oracle, too. Tomorrow, buzzes the news, Oracle will, in the words of say, Australian IT News, “launch a push to see customer relationship management software to small- and medium-sized businesses following a three-month delay to its program.” Along the way to said push – originally scheduled for September, reports the News, […]
Going Ape(x Connect)
Okay, it appears that pesky non-news producing four-day Thanksgiving holiday thing is over. The proof? Salesforce.com today announced the forthcoming release of a “Family of Multi-Tenant Integration Solutions” known as ApexConnect. Release date on this mammoth project was announced as Winter 2007. Apex promises “revolutionizing” (there’s that word again) and “simplifying integration for CIOs and […]