Latest CRM Blog
The big get bigger
News from the big boys today, and that news is that they’re getting bigger. Oracle figures just released show that Oracle On Demand has surpassed 1.7 million users, representing more than 2,200 customers. And in the first quarter of fiscal year 2007, Oracle On Demand revenue grew by nearly 50 percent. In this last quarter, […]
Big deal between big provider and big firm
Microsoft Corp. told of a big deal to close out its week today: Sperry Van Ness, the commercial real estate investment brokerage firms, has chosen to build on its recently implemented Microsoft Dynamics CRM solution with Microsoft Dynamics GP to create a Microsoft Dynamics enterprise resource planning suite. Sperry Van Ness, founded in 1987 and […]
Advice for small-business owners
The headline of the piece is certainly an eye-catcher: “Why Small Business Are Scared To Invest In CRM Solutions” (all caps) reads the title of an article by George Ishee at Web Pro News. Though unfortunately no hard biographical data is available on Ishee, the “Expert Author” writes authoritatively first-person stating outright that “What I […]
How do you say “customer relationship management” in European?
Teradata CRM is spreading in Europe this week, with implementation of the product recently selected in Spain and Norway. Savings bank Caixa Galicia is the Iberian addition to the Teradata clientele. One of Spain’s larger financial services providers, the bank seeks to employ Teradata CRM portfolio to “better analyze and personalize communications with its growing […]
Qlik here
Business intelligence specialist QlikTech has announced an addition to the Sage portfolio: An updated version of its BI snap-in for SalesLogix customers. The company has signed an agreement for Chase International to distribute its I-Reports 2.0 product, which provides real-time reporting for Sage CRM SalesLogix. Some 750 or so companies running SalesLogix in the UK […]
CRM in Scotland, Part II
How ubiquitous is the reach of CRM technology? The stuff has gone so far as to play a part in the distribution of that most Scottish of all Scottish cultural artefacts, the kilt. A company known as Lochcarron recently found itself in need of a CRM system. You see, while Lochcarron manufacturers the ultimate Scottish […]
CRM in Scotland, Part I
The conquest of the United Kingdom by CRM, one council at a time, continues. The latest to line up to help put Britain in the 21st century is the Aberdeenshire Council, which plans to integrate customer relationship management software with the council’s telephony systems and to link to functions such as revenues and benefits, housing, […]
Question for the Guru
Judging by sheer names alone, the teaming of QuestionPro and CRMGuru.com seems like a match made in heaven. QuestionPro is a provider of online survey services and CRMGuru.com is reportedly the world’s top online community focused on Customer Relationship Management. The teamup hopes to “jointly create opportunities to highlight ways that technology can help businesses […]
Vodafone buys more puzzle pieces
Check this one out: A story involving a larger, near-dominant firm making a big deal whilst nearly simultaneously swallowing two smaller companies by buyout … and it’s not Oracle! Nope, this time Vodafone is the company laying out the big bucks, for Aspective and Isis Telecommunications Management; the former is a UK-based consultancy specializing in […]
Maximizer Punches in
Maximizer Software Inc., a provider of customer relationship management and contact management solutions, today announced that PunchStock has selected Maximizer Enterprise for integration to its Microsoft Dynamics ERP system. PunchStock is a leading resource for imagery acquisition for the advertising and design industry. PunchStock is currently experiencing what firms inevitably call an “exciting period,” with […]