Aberdeen Conducts CRM Best Practices Study
Jun 12, 2008 | Uncategorized | 0 comments
According to a recent study conducted by Aberdeen – “Tailor-Made CRM: Best Practices in Customization, Configuration, and Integration”, companies are making use of customizable applications and data collection technologies to customize and configure their applications so that these are tuned to company processes.An important finding was that “best-in-class” companies are much more likely to implement […]