Tag: "CRM Trends"

CRM for Retail to Grow in 2010

Jan 13, 2010 | CRM Trends | 0 comments

This year, the retail industry is one that is expected to adopt significant CRM implementations, as the rise in digital outreach is changing retailers’ marketing orientation in a big way. Online shopping is fast becoming some customers’ preferred method, and with its omnipresence has come some very sophisticated purchasing portals. According to the folks at […]

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BatchBook Extends The Reach of Small Business CRM

Dec 11, 2009 | CRM Trends, News, Small Business CRM | 0 comments

BatchBook has always been positioned a small business CRM company, and with some recent additions to their product, they may begin changing what that CRM segment is all about. The co-founders of the three-year-old company are in awe of the capabilities social media provide, and one of their recent platform updates is a social contact […]

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Twitter Catching on with CRM Companies.

Mar 31, 2009 | Salesforce.com | 0 comments

As the social networking craze continues to attract a larger user base, businesses are beginning to catch on. Salesforce.com recently announced a new CRM application tailored for Twitter, an increasingly popular micro-blogging social network site.  Salesforce’s new application should help facilitate customer service by providing another resource for customers with problems to turn to in […]

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