Jacada Kicks Off CRM Expert Web Discussion Series
Yesterday, Jacada Ltd., a provider of CRM and other customer service solutions, began its inaugural series “Customer Service 2.0: Access the Experts,” an online customer service blogging and training seminar program on Jacada.com. Evidently, slapping “2.0” onto the end of everything is trendy nowadays. The CRM education program provides, free of charge, a forum of […]