The Global Leader in On-Demand Customer Service Software Partners with the Industry Leading Business Voice Solutions Provider Vienna, VA (April 10, 2008) – Parature, a global leader in on-demand customer service software, announced today an integration partnership with Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions. As part of […]
Customers, Partners and Industry Experts from All Over the Globe Gathered to Hear Best Practices in Customer Service, Support and Help Desk Vienna, VA (April 09, 2008) – Parature, a global leader in on-demand customer service software, announced today the success of their fourth annual users’ conference, ParaFest ’08 that was held April 2 – […]
Duke Chung Welcomes Customers and Partners to Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (April 03, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung delivered the conference opening welcome address during general session of ParaFest ’08, the company’s fourth and largest annual users’ conference. […]
Robert Spector, Author of The Nordstrom Way: The Inside Story of Americaâ??s #1 Customer Service Company is the General Session Keynote Speaker at Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (April 03, 2008) – Parature, a global leader in on-demand customer service software, announced today that Robert Spector, bestselling author and international speaker on world-class customer […]
The Leading Provider of Domain Name Registration Selects the Leader in Customer Service Software Vienna, VA (March 31, 2008) – Parature, a global leader in on-demand customer service software, announced today that Moniker Online Services, LLC has selected Parature Customer Service(TM) software to manage the support needs of their 65,000 customers. Moniker is a leading […]
Prominent Parature Customers Gather to Share Valuable Ideas on Next Generation Products and Services Vienna, VA (March 26, 2008) – Parature, a global leader in on-demand customer service software, announced today the formation of its 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of […]
The Global Leader in On-Demand Customer Service Software Partners with Worldwide Prepackaged Computer Support Content Provider Vienna, VA (March 10, 2008) – Parature, a global leader in on-demand customer service software, and KnowledgeBroker, Inc. (KBI), worldwide prepackaged computer support content provider, announced at the HDI Annual Conference and Expo 2008 that they have completed an […]
Nineteen-Year Finance Veteran Brings Strong Record of Financial Operations, Acquisitions, and a Successful IPO Vienna, VA (March 07, 2008) – Parature, a global leader in on-demand customer service software, announced today the appointment of Robert Aldrich as Chief Financial Officer. Mr. Aldrich will be responsible for all Parature financial, administrative, and business operations. “Bob brings […]
Parature Recognized for Product Excellence By SIIA Vienna, VA (March 04, 2008) – Parature, a global leader in on-demand customer service software, announced today its inclusion in the 23rd Annual Codie Awards. The Codie Awards celebrate outstanding achievement and vision in the software, digital information and education technology industries. The 2008 Codie Awards will be […]
White Paper Explores Five Things to Do to Get Promoted in Customer Support Vienna, VA (February 27, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service professionals insight into ascending the professional ladder in a service and support organization today. The […]