Integrated Software Suite Provides Ability to Manage and Prioritize Internal and External Support Requests Vienna, VA (November 29, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that the American Institute of Chemical Engineers (AIChE) has selected Parature Support Software for Associations to manage the support needs of […]
The Global Leader in On-Demand Customer Support Partners with the Leading Provider of Association Management Software Vienna, VA (November 15, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today a partnership agreement with TMA Resources, a leading provider of association management software (AMS). Member-centric organizations soon will have […]
Parature Announces Robert Spector, Author of The Nordstrom Way: The Inside Story of Americaâ??s #1 Customer Service Company as the Keynote Speaker for Their Worldwide Usersâ?? Conference Vienna, VA (November 07, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Robert Spector, bestselling author and international speaker […]
Duke Chung to Present an Overview of Parature On-Demand Support Software at an Industry Conference for Enabling and Delivering Software-as-a-Service Vienna, VA (November 06, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Parature CEO and President, Duke Chung will present an overview of Parature and how […]
Creators of Second Life Deliver Revolutionary Customer Support to their Virtual Residents Vienna, VA (October 29, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Linden Lab has selected Parature Customer Support Software for Gaming/Interactive Media to manage the support needs of Second Life’s rapidly growing population […]
The Global Leader in On-Demand Customer Service Software Partners with the Leading Provider of On-Demand Billing and Customer Lifecycle Management Solutions Vienna, VA (October 27, 2007) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with Aria Systems, the leading provider of on-demand subscription billing solutions. Parature and […]
Paratureâ??s Latest Product Offering Continues to Set the Standard for the Industry Vienna, VA (October 26, 2007) – Parature, a global leader in on-demand customer support and help desk software, today announced their Fall ’07 release celebration will take place on Thursday, November 15, 2007 at McCormick & Schmick’s Seafood Restaurant in Tyson’s Corner, VA […]
Industry Thought Leader Carlos Quezada to Discuss the Top 10 Support Techniques for Technology Organizations Vienna, VA (October 24, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, that it will sponsor a free webinar offering customer support professionals tips and techniques for increased effectiveness within their support […]
Parature is Recognized as One of the Top Three Software Companies in the Region Vienna, VA (October 18, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today their recognition as one of the region’s great places to work by The Washingtonian magazine at their awards luncheon Thursday, October […]
White Paper Explores How to Leverage Technology to Enable Customer-Self-Service and Reduce Calls and Emails by Up to 80 Percent Vienna, VA (October 17, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today the release of a free white paper offering customer support professionals best practices on how […]