Google Enterprise Search Facilitates Best Answers to Client Questions in Less Than .14 Seconds McLean, VA (January 04, 2006) – Parature, provider of award winning, on demand customer support software, announced today that it has enabled customers of Blackboard, Inc. (Nasdaq: BBBB), a leading provider of software and services to the education industry, to take […]
Parature Replaces BMC Remedy Product Due to Difficult Use and Costly Maintenance McLean, VA (December 05, 2005) – Parature, providers of award winning, on demand customer support software, announced today that Florida State University (FSU) has deployed Parature’s support solution in ten separate departments across its campus. FSU’s Enterprise Resource Planning (ERP) Department was the […]
ATI Technologies and ANGEL Learning Recognized for Excellence in On Demand Customer Support McLean, VA (November 28, 2005) – Parature, a leading provider of award winning, on demand customer support software, today recognizes ATI Technologies, NASDAQ (ATYT), and ANGEL Learning as the winners of the 2005 Customer Centric Awards. The awards are presented to truly […]
Ease of use, workflow, user interface, customization listed as reasons for move to Parature McLean, VA (November 07, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today that CenterStone Technologies has replaced RightNow Technologies Customer Service Software with Parature’s Customer Support Solution. After implementing RightNow’s products a year […]
CRM Solution Built on Microsoft .NET Framework Features Advanced Reporting, Security, Integration Capabilities McLean, VA (October 24, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today the release of the Parature 6 Customer Support and Help Desk Solutions. This unified platform, developed entirely on the Microsoft .NET framework, […]
McLean, VA McLean, VA (September 26, 2005) – Parature, a leading provider of award winning, on demand customer support software, marked the beginning of the school year with their First Annual School Supply Drive. In the weeks leading up to the school year, company employees donated hundreds of dollars worth of supplies for students and […]
McLean, VA (September 19, 2005) – Parature, providers of award winning, on demand customer support software, announced today Novatix Corporation, a provider of endpoint security software, has implemented Parature’s Customer Support Solution as one of the primary steps for building out their customer support department. Having had previous experience with Parature’s Customer Support Solution, Novatix’s […]
McLean, VA (August 31, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced that ATI Technologies Inc. (Nasdaq: ATYT), the global leader for discrete PC graphics, has successfully deployed Parature’s Enterprise Edition to service their 6 million global customer base. ATI has implemented Parature’s solution worldwide to manage their […]
ParaFest â??05, Paratureâ??s Second Annual User Conference to be held in Washington, DC on October 23-25, 2005 McLean, VA (August 10, 2005) – Parature, providers of award winning, on demand customer support software, announced today that they will be hosting their second annual user’s conference this fall in Washington, DC. The Parature Users Conference, ParaFest […]
McLean, VA (August 01, 2005) – Parature, providers of award winning, on demand customer support software, announced today that DoxTek, a Utah-based document imaging and scanning solutions company, has selected Parature’s Customer Support Solution. Having utilized an in-house ticketing system up to this point, DoxTek realized the heavy costs that would be associated in expanding […]