Selecting a Hosted Support Solution, East Carolina University Implements Their Robust Parature Solution in Two Weeks Reston, VA (March 29, 2004) – Parature, a leader in online support software, today announced East Carolina University (ECU), a public university serving 22,000+ students, has selected Parature’s hosted customer service software as its support interface for their mission […]
Looking for a hosted support solution Florida Atlantic University Selects Parature Reston, VA (February 23, 2004) – Parature, a leader in online support software, today announced Florida Atlantic University (FAU), a public university serving 25,000+ students across South Florida, has selected Parature as its support interface for their Blackboard application. As a result of using […]
New Survey Tool Adds Another Communication Avenue Parature Provides for Supporting End Users Reston, VA (January 29, 2004) – Deepening the experience of the end user, Parature, the leader in online support software, today announced the release of eSurvey to its suite of support modules. eSurvey broadens Parature’s support suite, which includes contact management, trouble […]
Increased Hiring Deepens Parature’s Commitment to Delivering Excellent Customer Support McLean, VA (January 11, 2004) – Parature, a leading provider of on demand support software, announced today that it has expanded its global services and support group by 30% to continue delivering comprehensive customer support for its growing client base. With this announcement, Parature’s client […]
Searching For a Solution That Would More Efficiently and Effectively Respond and Track Customer Support Issues, CreateHope Selects Parature Reston, VA (November 25, 2003) – Parature, a leader in online support software, today announced CreateHope, a national philanthropy administration software company, is supporting over 450,000 professionals in their philanthropy efforts on Parature 5. CreateHope has […]
Parature gets primed for continuous rapid growth Reston, VA (October 16, 2003) – Parature, a leader in online support software, today announced the addition of Cynthia Ogle as Director of Marketing. Ogle joins Parature from Edison Venture Fund, where she was the Business Development Manager responsible for proactively prospecting investment opportunities. She was with Edison […]
Media Preview World’s Most Downloaded Software Through Parature Reston, VA (August 11, 2003) – Parature Inc., an innovator of online support software, today announced that Sharman Networks Limited, owners & distributors of the popular Kazaa Media Desktop peer-to-peer file sharing application, have completed a successful online support project with Parature 5. Sharman Networks used the […]
Reston, VA (August 08, 2003) – Parature Inc., an innovator of online support software, today announced that Colorado CustomWare has selected Parature to power its support website. The announcement comes at a time when more and more small- and medium-sized businesses are choosing Parature to launch their first-ever online support initiatives. Parature’s hosted online support […]
Parature Rated as â??Best Valueâ? Among Support Software Packages Reston, VA (July 28, 2003) – Parature Inc., an innovator of online support software, today announced that Idiom Technologies, Inc. (Idiom), a leading provider of global content management solutions, has selected Parature 5 to support its global customer base. Idiom selected Parature to replace its homegrown […]
Reston, VA (May 05, 2003) – Parature Inc., an innovator of online support software, today announced the availability of Parature 5. The latest release of the company’s flagship CRM suite includes a new group calendar and task manager, and an improved support site download manager. The new features and enhancements in Parature 5, which extend […]