McLean, VA (December 18, 2002) – Parature, Inc., an innovator of online customer support software, today announced that Virginia Governor Mark Warner has appointed Parature chairman Ching-Ho Fung to the Board of Directors for Virginia’s Center for Innovative Technology (CIT). Through his position on the Board of Directors, Mr. Fung will leverage his technology and […]
Move Will Provide Customers with Integrated Suite of Software and Services Reston, VA (November 05, 2002) – DevElements, Inc., a strategic IT consulting and integration company today announced it has extended its partnership with Parature, Inc., a leading innovator of online customer support software. Through this enhanced relationship, DevElements will provide custom integration services to […]
Upgrade Delivers New eAccount Module, Improved Reporting Tools and Data Export Utilities Reston, VA (October 17, 2002) – Parature, Inc., an innovator of online customer support software, today announced the availability of Parature 3.3. The latest Parature release delivers a number of enhancements that make it easier to support a large customer or employee base […]
Reston, VA (September 24, 2002) – Parature, Inc., an innovator of online customer support software, today announced that Computer & Hi-tech Management, Inc. (CHM) has selected Parature as its go-to-market partner for bringing online customer support solutions to government clients. CHM is a fast-growing professional services firm delivering IT solutions to government clients. CHM will […]
Reston, VA (September 09, 2002) – Parature, Inc., an innovator of online customer support software, today announced that DBM has selected Parature Web Service to power its internal sales support center on the Web. DBM, a division of The Thomson Corporation (NYSE: TOC), is the world’s leading provider of strategic human resource solutions in employee […]
Upgrades Focus on Ease-of-Use and Rapid Deployment Reston, VA (August 01, 2002) – Parature, Inc., an innovator of online customer support software, today announced the availability of Parature 3.2, the latest release of its flagship product. Parature 3.2 provides a new service request management system integrated with the product’s Web self-service, customer profiling, and real-time […]
Reston, VA (July 23, 2002) – Parature, Inc., an innovator of Web-based support software, today announced the availability of 24/7 Campus Help DeskT, an online campus support system designed for colleges and universities. 24/7 Campus Help Desk is available as a Blackboard Building Block application that plugs in seamlessly with the Blackboard Learning SystemT used […]
McLean, VA (June 10, 2002) – Parature, Inc., an innovator of online customer support software, today announced that netViz Corporation has selected Parature as its online customer support solution. netViz is a software company that provides more than 20,000 users with tools for network mapping and information management. Parature 3.0 powers the support component of […]
Leading e-Education Software Company Taps Parature to Enhance Support Capabilities McLean, VA (February 18, 2002) – Parature, Inc., an innovator of online customer support software, today announced that Blackboard Inc. has launched an improved client support Web site powered by Parature 3.0T. In addition, Blackboard has retained Parature’s professional services team to help refine its […]