Robert Aldrich Honored for Outstanding Performance as a Financial Professional Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich has been named a finalist in the Washington Business Journal 3rd Annual CFO of the Year. The award is designed to […]
Customer Service and Support Industry Thought Leaders Will Gather in Las Vegas for ParaFest â??10 to Discuss Industry Best Practices and Trends Vienna, VA (November 19, 2009) – Parature, a global leader in on-demand customer service software, announced today that their sixth annual users’ conference, ParaFest ’10 will be held May 4 – 6, 2010 […]
Services Technology Expert John Ragsdale to Discuss the Importance of Multi-Channel Service Options to Customer Retention Vienna, VA (November 09, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals keen insight in to the importance of multi-channel service […]
Leading SaaS Providers Partner in the Association and Nonprofit Market Vienna, VA (October 28, 2009) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with ThePort(TM) Network, social media solutions provider for associations and nonprofit organizations. Parature and ThePort Network, both software-as-a-service (SaaS) providers, have a significant focus […]
Parature and Rosetta Stone Share the Same Customer Philosophy â?? Listen and Become Better Vienna, VA (October 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Rosetta Stone Inc. (NYSE) , a leading provider of technology-based language learning solutions, selected Parature Customer Service(TM) software to efficiently manage their customer […]
Attributes Great Products, Services and Vast Market to its 565 Percent Revenue Growth Vienna, VA (October 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it ranked number 235 on Technology Fast 500(TM), Deloitte LLP’s ranking of 500 of the fastest growing technology, media, telecommunications, life sciences and clean […]
Seasoned Software Industry Veteran Joins Company to Lead Growth Strategy Vienna, VA (October 13, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tim Davenport has been appointed as CEO to lead Parature in its next stage of growth. A successful executive with an impressive track record in the software […]
White Paper Explores How Emotionally Engaging Customer Experiences Can Improve Customer Retention Vienna, VA (September 25, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into customer emotion and how it relates to customer retention. The white […]
Corporate Website Recognized for Outstanding Achievement in Web Development Vienna, VA (September 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that the company has been honored by the Web Marketing Association (WMA) with ‘Standard of Excellence’ awards in the computer software and technology industry categories during its 13th annual […]
White Paper Explores Social Media and Its Effect on Customer Service and the Customer Experience Vienna, VA (September 16, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into the influence of social media on customer service […]