Parature Enables Leading Wireless Management Software Provider to Empower Customers with 24/7 Self-Service Vienna, VA (May 11, 2009) – Parature, a global leader in on-demand customer service software, announced today that Trapeze Networks has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Trapeze Networks is the leader in enterprise wireless […]
IGN and Huddle Recipients of Parature Excellence Award for Customer Service and Support Vienna, VA (May 07, 2009) – Parature, a global leader in on-demand customer service software, announced today that leading Internet media and services provider, IGN, is the recipient of the Parature Legend Maker Award for “Best Overall Use Case,” and secure online […]
Respected Leader of Customer Service Phenom Zappos.com was Keynote Speaker at Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (May 06, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tony Hsieh, respected CEO of customer service phenom Zappos.com, a leader in online apparel and footwear sales, delivered a keynote address at […]
Respected Author and Speaker on Building Loyal Customer Relationships Captivates Audience as General Session Keynote Speaker at Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (May 04, 2009) – Parature, a global leader in on-demand customer service software, announced today that Shep Hyken, respected author and speaker on building loyal customer relationships delivered the general session keynote […]
Duke Chung Announces Exciting New Products and Welcomes Customers, Partners and Prospects to Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (May 04, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung delivered the conference opening welcome address during general session of ParaFest ’09, the company’s […]
Parature Customer Serviceâ?¢ Software Recognized for Product Innovation Vienna, VA (April 15, 2009) – Parature, a global leader in on-demand customer service software, announced today that CRM magazine has named Parature a 2009 CRM Service Rising Star for recognizing the value of the small opportunities, as well as the large; for including the user in […]
Parature Customer Serviceâ?¢ Software Singled Out for Helping Clients Improve CRM Vienna, VA (April 14, 2009) – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC)’s, www.tmcnet.com, Customer Interaction Solutions® magazine (www.cismag.com) has named Parature Customer Service(TM) software as a recipient of a 2009 CRM Excellence Award. Customer […]
Parature Enables Leading Software Developer to Provide Efficient 24/7 Customer Support Vienna, VA (April 07, 2009) – Parature, a global leader in on-demand customer service software, announced today that Sigmetrix has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Sigmetrix is the leader in providing precise, easy-to-use mechanical variation analysis […]
Parature Opens United Kingdom Office Located in Reading, Berkshire Vienna, VA (April 03, 2009) – Parature, a global leader in on-demand customer service software, announced today the opening of its United Kingdom office in Reading, Berkshire to serve its European customers and prospects. Parature has a significant number of customers in Europe representing many industries […]
Industry Thought Leader David Cano to Discuss Solving Support Challenges through the Implementation of On-Demand Software Vienna, VA (March 25, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals, within the higher education community, insight into successfully solving […]