RightNow CX for Facebook and RightNow Mobile Now Includes Best-in-Class Natural Language Search Capabilities BOZEMAN, Mont. (November 30, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, includes Intent Guide for Facebook and Mobile. “As more consumers interact with brands on Facebook and mobile devices, companies need a way to […]
New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) delivers a new service, RightNow CX for Twitter, harnessing the power of Twitter to deliver better customer experiences. Twitter’s real-time information and conversation streams have seen tremendous adoption; now instead of […]
RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) puts full-featured service into mobile applications, creating great experiences for end consumers and making it easy for brands to add service capabilities to any app. “As mobile devices grow and the […]
Keynote Speakers Include Yahoo!, American Express, Sirius XM Radio, Match.com, KLM and Gartner BOZEMAN, Mont. (October 24, 2011) – The RightNow (NASDAQ:RNOW) 2011 Global Summit Series kicks off in the Americas on October 24 -26 at The Broadmoor in Colorado Springs. Summit 2011 Europe will be held October 31-November 2 at the Celtic Manor, UK […]
RightNow Powers Social and Mobile Customer Experience Solutions for Texas Tech RESTON, Va. (October 21, 2011) – University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow (NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the […]
Shepherd to Drive Global Indirect Sales Growth, Helping to Increase Adoption of RightNow CX, the Customer Experience Suite BOZEMAN, Mont. (October 21, 2011) – RightNow® (NASDAQ:RNOW) has appointed Tom Shepherd as vice president, global indirect sales. Shepherd is responsible for driving the global strategy for indirect sales, strategic alliances and system integrators to expand RightNow’s […]
RightNow to Webcast Analyst Day Presentations BOZEMAN, Mont. (October 18, 2011) – RightNow® (Nasdaq: RNOW) today announced that it will issue its earnings for the third quarter ended September 30, 2011 before the market opens on Tuesday, October 25, 2011. RightNow will host a conference call to discuss the results at 6:00 a.m. Mountain Time […]
RightNow CX Includes New Twitter Capabilities to Help Service Agents Ensure Great Customer Experiences on the Social Web BOZEMAN, Mont. (September 06, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, is now generally available. RightNow CX boasts new features including Agent Desktop Twitter Following and tight integration between Intent […]
VoltDelta’s”10 Billion Call Proven” Virtual Contact Center Infrastructure Now Integrated with RightNow CX Desktops NEW YORK (August 09, 2011) – VoltDelta OnDemand Solutions, a leading provider of virtual contact center and voice self-service solutions with international reach, announced today the availability of its Delta On-Call virtual contact center with RightNow CX, the customer experience suite. […]
BOZEMAN, Mont. (August 03, 2011) – RightNow® (NASDAQ:RNOW), today announced that it will be presenting at the Morgan Keegan Technology Conference in New York on Tuesday, August 9, 2011 at 9:40 a.m. ET. A webcast of the presentation will be available on the company’s investor relations website at http://investor.rightnow.com/events.cfm. About RightNow RightNow is helping rid […]