At last year’s Dreamforce, we saw just how aggressive SugarCRM could be when they staged a guerilla marketing attack. Well, it seems the open-source CRM provider is aggressive in all aspects of business, as they reported a record year in 2009. While the majority of companies struggled to bring in money—and stay afloat even—SugarCRM had […]
Tags: SugarCRM
If this past year was all about social networking in CRM, 2010 will most definitely be met with the rise of collaboration products in business suites. Salesforce Chatter, despite being dubbed the “Facebook for enterprise,” is positioning itself as a CRM collaboration tool. Not to be outdone by Salesforce.com, SugarCRM announced Cloud Connects and Social […]
Tags: CRM Collaboration, HyperOffice Collaboration Suite, Salesforce Chatter, Small Business CRM, Social CRM, SugarCRM
SugarCRM announced today that their partnership with KnowledgeTree and iNetProcess will take them to the commercial enterprise content management (ECM) space. SugarCRM is known as a leader in open-source CRM offerings, and KnowledgeTree is an ECM provider that focuses on affordable document management software (DMS); iNetProcess is a European provider of services around open source […]
Tags: Enterprise Content Management, iNetDocs, iNetProcess, KnowledgeTree, SugarCRM
With the recent releases of social-networking platforms for enterprise (see: Salesforce Chatter, SugarCRM Cloud Connects and Social Feeds), the influx of social-media tools for business is unsurprising, but watching it all unfold is quite a treat. This week, TIBCO Software announced that next year they’ll be launching tibbr, a social-feed service that apes Twitter. tibbr […]
Tags: Cloud Computing, Salesforce Chatter, Social CRM, social netowrking, SugarCRM, tibbr, TIBCO Software
SugarCRM released a broad upgrade today, and some of the features resemble those found in Salesforce.com’s newest offerings. SugarCRM 5.5 features a number of real-time functionalities, but their main achievements are a service called “Cloud Connects,” and Social Feeds. Cloud Connects is a third-party web integration with LinkedIn, Jigsaw, and Hoovers, which touts social feeds […]
Tags: Dreamforce 09, Salesforce Chatter, Social CRM, SugarCRM
New features enable users to create new themes and custom mobile views, and strengthens integration capabilities around industry-leading CRM platform CUPERTINO, Calif. (December 02, 2009) – SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.5 which includes a new web services framework, platform […]
Tags: SugarCRM
SugarCRM expert John Mertic authors book on how to create custom business applications on SugarCRM Cupertino, CA (December 01, 2009) – SugarCRM, the world’s leading provider of open source customer relationship management (CRM) applications, today announced the publication of “The Definitive Guide to SugarCRM: Better Business Applications” by SugarCRM expert John Mertic. The book, published […]
Tags: SugarCRM
This week, SugarCRM announced its CRM products would be the latest applications to join the Microsoft’s Windows Azure cloud, thereby offering customers and resellers the benefit of real-time scalability, accessibility, and on-demand foundation. SugarCRM’s recently ppointed CEO Larry Augustin is quoted in the press release saying that Windows Azure goes “well beyond the simple hosted […]
Tags: Larry Augustin, Microsoft Windows Azure, Sugar Open Cloud, SugarCRM, value-added resellers
Dreamforce was getting an impressive amount of attention even before the announcement of Salesforce Chatter, and a couple software companies launched campaigns to steal some of this interest. Microsoft set up a “truth squad,” for the San Francisco event, and SugarCRM took it a step further, distributing 1,000 pamphlets titled “Behind the Smoke Screen” at […]
Tags: Dreamforce 09, Marc Benioff, salesforce crm, SugarCRM
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the appointment of Larry Augustin as full-time Chief Executive Officer of SugarCRM. Cupertino, CA (November 17, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the appointment of Larry Augustin […]
Tags: SugarCRM