Twitter Catching on with CRM Companies.
Mar 31, 2009 | Salesforce.com | 0 comments
As the social networking craze continues to attract a larger user base, businesses are beginning to catch on. Salesforce.com recently announced a new CRM application tailored for Twitter, an increasingly popular micro-blogging social network site. Salesforce’s new application should help facilitate customer service by providing another resource for customers with problems to turn to in […]