BPMonline Review

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About BPMonline

(www.bpmonline.com)

BPMonline has been launched with a challenging goal to build a game changing solution that will merge BPM & CRM, and raise the standards of the CRM market to a new level. The BPMonline team has been in the CRM and IT markets for over 10 years. The experience, gained through thousands of CRM and consulting projects has enabled BPMonline to build a comprehensive business solution that harnesses innovative ideas and employs the latest technologies.

What BPMonline CRM Can Do

Merging BPM and CRM

  • The core of the product incorporates all the robust CRM functions you would expect with some unique functionalities of BPM (Business Process Management). The BPM module provides a powerful set of tools for process design with automation and analysis fully integrated with the CRM solution. The BPM module uses BPMN (Business Process Modeling Notation), the world standard for business notation. This means that processes designed in the solution are easily accessable and comprehesible for business users and IT staff.

Easy Customization

  • A wizard for adding objects, fields and links.
  • An integrated component library for customization without programming.
  • Processes for changing business logic.
  • Open Source Configuration of BPMonline CRM enables programmers to rebuild its modules, change business logic and extend functionality.

Open Source Configuration

  • Open Source Configuration of BPMonline CRM enables programmers to rebuild its modules, change business logic and extend functionality.

Satisfied Customers

Spectec, BPM Solutions, Bayer CropScience, CRM Consulting

CRM Product(s)

  • BPMonline CRM

Product Key Features

  • Enhanced Business Process Management & Workflow Management Capabilities (BPMS)
  • Account & Contact Management
  • Contact Profiling and Segmentation
  • Sales Force Automation
  • Lead & Opportunity Management
  • Sales Forecasting
  • Quotes & Contracts
  • Invoicing & Payments
  • Multi-channel Marketing Management
  • Email Marketing
  • Task and Activity Management
  • Shared Calendar
  • Email Integration
  • Email and Documents Templates
  • Document Management
  • Integrated Content Library
  • Custom Dashboards
  • CRM Analytics, Graphs and Reporting
  • Custom Report Engine
  • User Profile Management
  • Back-Office Integration
  • Easy Customization
  • Web-Based User Interface

BPMonline CRM Technology

BPMonline CRM is delivered through a Hosted, Software-as-a-Service delivery method. The hosted BPM and CRM technology can be accessed easily from anywhere, anytime.

Bottom Line

BPMonline CRM suite allows users to streamline business processes and provide better insight into customer trends while offering easy and user friendly environment.

Looking for BPMonline user reviews? Visit CRMsoftwarereview.org