Dynamic CRM Review
About Dynamic CRM
Dynamic CRM is a product of Digital Alchemy that employs software solutions for the hotel industry that reflects better guest relationships and management services. A proven leader in hotel CRM, Digital Alchemy has been providing innovative virtual hotel CRM concepts for over a decade.
Digital Alchemy is purposeful in delivering not only idealized applications through Dynamic CRM, but continues to evolve with robust technology for the hotel management industry that leads to increased revenue and guest loyalty.
What Dynamic CRM Can Do
Dynamic CRM is always staying ahead of the game in offering clients the most current methods of communication with their guests and continually striving to offer relevant ways of communication to better their guest experiences. They strive to provide hotel CRM software that promotes conversation with guests that will not only benefit their current stay, but develop a loyal relationship that will keep them returning for years to come.
Satisfied Customers
The Rittenhouse Hotel, Kiawah Island Golf Resort, InSpa, The National Hotel, The Sherry Netherland, Amway Grand Plaza Hotel, The Colonnade Hotel, St Julien Hotel & Spa
Related CRM Products
Dynamic’s additional hotel CRM services allow each property to customize their spectrum of CRM offerings to best suit their own needs. These extra features are designed to foster increased guest communication and include the following- VIP forms to specifically cater to guest needs, Upgrade Manager to give guests opportunity to upgrade their stay according to rooms that are available, Mid-Stay Communiqué, a customized email sent after guest check-in to assure their stay is optimized and Bounce Back offers inviting guest to return for an additional stay.
Key Product Features
- Interface link to your hotel’s specific Property Management System
- Reservation Confirmations- specific details on your guest stay, including mobile device communication
- Pre-Stay Marketing pieces (pre-arrival letters) linked respectively to your hotel’s specific website, showcasing your location and amenities
- Cancellation Confirmations- sent to guests whose plans change, these cancellations can include links that open dialog with guests, looking for those who may have changed plans due to competitive pricing
- Comment Card services and Thank You Notes- ensure appreciation for your guests’ business and gather important feedback.
Dynamic CRM Technology
Dynamic CRM offers a launching process that is as fierce and robust as the applications that it offers. Digital Alchemy’s hotel CRM offers reliable forms of innovative technology for increased guest satisfaction and communication, Dynamic CRM will ensure your implementation will be seamless and will provide support as you mobilize your applications.
Bottom Line
Dynamic CRM is dedicated to bringing the utmost in product and service to their clients, which in turn provides innovative guest experiences. Having a proven track record of helping their clients succeed with their hotel CRM by increasing revenue and customer loyalty is reason enough to choose Dynamic CRM solution.
Optimizing the latest technology, including communication with guest mobility and continually evolving with applications that will build lasting relationships with guests is at the forefront of Dynamics mission and they will empower you every step of the way with their innovative hotel CRM technology that you will pass on to your guest, ensuring you make the most out of their stay and keep them returning to your hotel in the future.