FrontRange CRM Review

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About FrontRange CRM

FrontRange is one of the most popular small business CRM providers in the market, and their GoldMine CRM is an integrated suite of contact center, helpdesk, and customer service solutions.

FrontRange empliys over 600 people, serves more than 1.7 million users, several hundred value added resellers and over 130,000 customer sites worldwide. FrontRange CRM software is sued by 44 percent of Fortune 100 companies, and includes notable companies such as Coca-Cola, Shell Oil, Prudential Securities, and Turner News.

FrontRange is a privately held company headquartered in Pleasanto, California. FrontRange CRM solutions are designed for organizations of all sizes and industry, and is one of the only CRM providers that offers integrated Telephony/ Call Center capabilities from a single vendor.

FrontRange CRM Solutions

  • GoldMine Enterprise
  • GoldMine Premium
  • GoldMine Corporate
  • GoldMine Mobile
  • GoldMine Voice

FronRange CRM Technology Model

  • On-Premise

GoldMine CRM Highlights

GoldMine Enterprise

  • GoldMine CRM is an integrated CRM solution that leverages a robust set of features that include: Relationship management, sales management, opportunity management, forecast management, quoting, marketing automation, campaign management, lead management, customer support, and dashboards.

GoldMine Premium

  • Leverages the same capabilities as GoldMine Enterprise, except it does not include the bevy of management dashboards and a few other features.

GoldMine Corporate Edition

  • Is a strong CRM solution that is perfect for existing GoldMine customers that don’t require customer support capabilities.

GoldMine Mobile

  • Lets FrontRange customers access their customer information from mobile devices. This includes customer and contact information, opportunity details, and daily calendaring activities.

GoldMine Voice

  • GoldMine Voice is composed of a comprehensive communications solution that combines the customer’s phone system and the GoldMine CRM system.

Benefits of GoldMine CRM

  • GoldMine CRM is designed for each individual customer in mind, and the software provides capabilities in sales force automation, marketing automation, contact management, scheduling and project management.
  • GoldMine CRM helps organizations improve their customer service functions by increasing agent productivity.
  • Leverages telephony features to increase customer loyalty by enhancing client relationships.
  • GoldMine CRM offers a modular system that can be easily tailored and scaled each individual business.
  • GoldMine CRM software improves all customer-facing activities, and drives revenue through increased employee productivity and improved customer service.

Happy Customers

Advanstar Communications Inc, Chicago White Sox, Instron Corp, Smith Barney

Looking for GoldMine CRM user reviews? Visit CRMsoftwarereview.org